Reference

Terms & Conditions For Your ink138 Account

ink138 Terms & Conditions set the rules for opening, using and closing your account, with clear steps for identity checks and wallet status.

Account accessWallet checksLocal-law wordingPolicy contact
ink138 Terms & Conditions For Your ink138 Account
POLICY HELP

Where To Ask About Terms & Conditions

A clear contact path helps when a clause affects your account or wallet request. We keep policy questions separate from game questions so you can explain the exact account step, payment reference or access message you received. Include your registered phone number only through the secure support route, never in a public message. Our team can point you to the relevant Terms & Conditions wording, explain a verification request and record a change request for the policy team.

Team online

Support chat

Use the site support chat when your login step, phone verification or wallet status does not match the Terms & Conditions. Tell us whether the issue concerns DANA, OVO, GoPay or QRIS, and include the on-screen wording so we can follow the correct account path.

Account email

Send a policy question through our account email route when you need a written explanation or want to request a correction. State the clause, account detail or bank transfer reference involved; we will use the secure account record rather than asking you to expose private credentials.

Cashier status

For a payment clause linked to a pending cashier action, open the account help path beside the cashier and keep your receipt reference ready. We can distinguish a QRIS confirmation, virtual account match or bank transfer check from a general access question.

DATA AND ACCESS

What We Protect Under These Terms

The Terms & Conditions also describe how we handle the account records needed to provide access and resolve disputes.

Account security

Your phone verification is part of the account access rules, not a request for your password.

Cookie choices

Cookies can preserve a login session and help the terms page load with your selected language or device preference.

Transaction records

We retain payment references, verification outcomes and account messages for the period needed to administer these Terms & Conditions and…

Policy changes

When we change a material rule, we place the revised wording on the terms page and show the effective date.

Correction requests

If your phone number, name or account detail is wrong, contact our support route and identify the field that needs…

Account closure

You can ask support about closing your account under the Terms & Conditions.

Terms & Conditions Questions For Indonesia

These Terms & Conditions answers focus on the account decisions you are most likely to make before using ink138. They cover eligibility, payment matching, data requests, device access and policy contact. Read the full wording on the terms page as well, because a specific account message or local-law requirement can affect the route available to you.

They cover account creation, phone verification, login security, permitted access, wallet and bank-transfer checks, account closure, cookies, records and policy changes. The same wording applies when you move from the account page into Sic Bo, rocketpot or another listed room where local law permits.

Yes. Access depends on local law, and we may limit or refuse access where local law permits. If your location or account message creates uncertainty, stop at the login step and contact support before sending a deposit or requesting a withdrawal.

Phone verification connects the account to a reachable contact and helps us check that an account request belongs to you. It can be required before account access or a wallet action. Never send your password in chat; use the secure account route for any correction.

Those local payment names may be shown as available routes, subject to the current cashier display and the Terms & Conditions. Use a wallet or bank route that matches your account details. A mismatch can pause the request while we check the receipt and account record.

We compare the submitted account details with the payment reference, amount record and receipt supplied through the secure route. For a virtual account or bank transfer, keep the reference available. We may ask for another matching step before confirming the transaction status.

Contact support through chat or the account email route and name the exact field that needs correction, such as a phone number. We may verify ownership before making a change. Do not post identity or wallet details publicly; send them only through the secure account path.

You can contact support to request account closure. We may first resolve a pending DANA, QRIS, virtual account or bank transfer record and confirm any required verification. Ask for written closure confirmation through the account route, then remove saved login details from your device.